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Maintaining your website is vital for SEO, security and for protecting your business’ reputation.
Looking after your website yourself can be time-consuming, difficult and for some people a total pain in the backside!
We can take it ALL off your hands with a WordPress Website Care Plan.
Website Care Plans
Our Website Care Plans mean that you can ditch your website worries and get on with business knowing that the safety of your website is completely taken care of. You can relax with the assurance that we do it all.
What you get.
- Priority support so you don't have to wait for help.
- You know if something goes wrong we fix it for FREE.
- You know your website is safe because it's not hanging out with infected sites in cyberspace.
- You pay less for website work than everyone else.
- You can put your website to the back of your mind.
- Want a new plugin? With access to over £600 worth of plugins, ask if we can get that for free for you.
- Exclusive access to our priority client helpdesk.
- You don't need to check your website is up and online.
- You can see what we've been doing to take care of your website in your monthly website report.
How we do it.
Super-fast secure hosting
We’ll host your website on our secure servers, which is shared only with our secure websites.
Daily security scans
We’ll scan your site to identify vulnerabilities or malicious files, then remedy any issues.
Daily backups
To make sure you don’t lose your site, we’ll back it up every day.
WordPress, Plugin and Theme updates
Software is vulnerable and needs updating. So we’ll take care of all WordPress core, plugin and theme updates for you.
SSL certification
Free SSL certificate installation and website configuration.
Firewall
We’ll ensure there’s a constant security firewall on your website.
Free migration
We'll move your website over to our speedy cloud server for free.
Malware removal
We will clean up any infection that does happen to your website and restore it back to its former glory.
24/7 uptime monitoring
We will keep an eye on your website every single minute of the day to check it's online.
Performance scans
We’ll carry out weekly performance scans to identify any technical areas for improvement.
Monthly report
You will receive a report every month to keep you updated on your websites safety and security.
Technical support
We're always here to help and fix technical faults for free.
If you're ready to leave your website worries behind then get in touch today.
Choose your plan.
Essential Care
- Priority support
- Super-fast and secure hosting
- WordPress core updates
- Plugin updates
- Theme updates
- Daily security scans
- Daily backups
- Security updates
- SSL certification
- Firewall
- Malware removal
- 24/7 uptime monitoring
- Performance and speed scans
- Personalised monthly report
- Technical support/fixes FREE
- 10% off any chargeable website work
- No commitment - cancel any time
- Access to over £600 worth of plugins
£59 per month
Complete Care
- Priority support
- Super-fast and secure hosting
- WordPress core updates
- Plugin updates
- Theme updates
- Daily security scans
- Daily backups
- Security updates
- SSL certification
- Firewall
- Malware removal
- 24/7 uptime monitoring
- Performance and speed scans
- Personalised monthly report
- Technical support/fixes FREE
- 10% off any chargeable website work
- No commitment - cancel any time
- Access to over £600 worth of plugins
- Monthly visual checks
- Link checks
- Form checks
£99 per month
The Full Service
- Priority support
- Super-fast and secure hosting
- WordPress core updates
- Plugin updates
- Theme updates
- Daily security scans
- Daily backups
- Security updates
- SSL certification
- Firewall
- Malware removal
- 24/7 uptime monitoring
- Performance and speed scans
- Personalised monthly report
- Technical support/fixes FREE
- 10% off any chargeable website work
- No commitment - cancel any time
- Access to over £600 worth of plugins
- Monthly visual checks
- Link checks
- Form checks
- Up to date Privacy Policy
- 30 minutes of updates or changes to your website every month
- Annual review (Content & messaging, brand consistency, SEO audit, and strategy)
£259 per month
FAQs.
A monthly visual check involves one of our team, an actual human, visiting your website and checking all is well.
Sometimes updates can create problems that either aren’t able to be picked up by a tech system, or not immediately spotted by a human. (A text box shifting, or something slightly misplaced.)
We will check every month that all is well.
These are the types of edits that are included in the 30 minutes:
- Adding, editing or removing blog posts or pages
- Adding, editing or removing WooCommerce products
- Changing an image or some text
- Installing and configuring a new plugin
- Installing and configuring a new theme
- Configuring a new payment system
- Updating a menu
- Changing colours
- Adding a new logo
- Linking to a email marketing tool
If you’re not sure if a particular change you might want to do is included then feel free to book in a chat or message us to find out.
Unfortunately not, so we recommend you make the most of them and use them up. We need to plan our resources each month to ensure that all clients receive prompt support whenever they need it.
The is part of The Full Service package only.
Every year, you will receive a personalised and carefully prepared website audit in the form of a report.
Your report will contain 4 sections:
- Content and copy review to look at your communication and messaging
- Technical SEO audit and mini strategy – including competitor analysis
- Brand consistency audit which is a review of the branding in place on your website with suggestions on how it can be improved within your current brand. (This can be upgraded to include analysis of social media channels too.)
- A review of the overall website strategy and any suggestions for improvements to help meet your desired goals.
Each section is accompanied by recommendations and suggestions for improvements.
Website Care Plan clients are given exclusive access to our Priority Helpdesk so requests can be seen and dealt with promptly.
All requests receive a personal reply within 3 working days.
Questions or requests for advice are usually answered within a day or so.
The length of time it take us to complete website work or changes depends entirely on the type or amount of work being requested.
Usually, we can make simple changes within 5-10 working days. If not sooner.
The length of time it takes us to complete your request depends entirely on what you are requesting.
Urgent requests for support where the problem is mission critical will be dealt with faster than, say, a question about adding a new feature to your website.
All requests will receive a personal response within 3 working days.
Here’s a link to our Service Levels.
Sorry if we’ve not made our information understandable to the non-tech types – we do try to avoid technical jargon wherever possible. Please go ahead and book a FREE consultation where we can talk it all through with you to help make it clearer. There’s no pressure or obligation to then sign up. We’ll just help you understand what your website needs – even if you’d prefer to continue taking care of it yourself.
There’s no problem! We can get your website migrated over to one of our super-whizzy servers free of charge.
An overview of updates made to your website along with results of vulnerability scans, uptime monitoring statistics, speed test results and, if available, visitor analytics.
Please get in touch if you’d like to see an example.
Having a Website Care Plan puts your website in the safest hands possible, however, protection against hacking can never be guaranteed. You’ve probably heard of even massive companies with big tech budgets falling victim. But a Website Care Plan means we’re here to put your website right if the worst should happen – your monthly payment covers you for this. Here’s a blog you might find useful: ‘Can I stop my website from ever getting hacked?’