Maintaining your website is vital for SEO, security and for protecting your business’ reputation.
Looking after your website yourself can be time-consuming, difficult and for some people a total pain in the backside!
We can take it ALL off your hands with a WordPress Website Care Plan.
Our Website Care Plans mean that you can ditch your website worries and get on with business knowing that the safety of your website is completely taken care of. You can relax with the assurance that we do it all.
We’ll host your website on our secure servers, which is shared only with our secure websites.
We’ll scan your site to identify vulnerabilities or malicious files, then remedy any issues.
To make sure you don’t lose your site, we’ll back it up every day.
Software is vulnerable and needs updating. So we’ll take care of all WordPress core, plugin and theme updates for you.
Free SSL certificate installation and website configuration.
We’ll ensure there’s a constant security firewall on your website.
We'll move your website over to our speedy cloud server for free.
We will clean up any infection that does happen to your website and restore it back to its former glory.
We will keep an eye on your website every single minute of the day to check it's online.
We’ll carry out weekly performance scans to identify any technical areas for improvement.
You will receive a report every month to keep you updated on your websites safety and security.
We're always here to help and fix technical faults for free.
A monthly visual check involves one of our team, an actual human, visiting your website and checking all is well.
Sometimes updates can create problems that either aren’t able to be picked up by a tech system, or not immediately spotted by a human. (A text box shifting, or something slightly misplaced.)
We will check every month that all is well.
These are the types of edits that are included in the 30 minutes:
Unfortunately not, so we recommend you make the most of them and use them up. We need to plan our resources each month to ensure that all clients receive prompt support whenever they need it.
The is part of The Full Service package only.
Every year, you will receive a personalised and carefully prepared website audit in the form of a report.
Your report will contain 4 sections:
Each section is accompanied by recommendations and suggestions for improvements.
Website Care Plan clients are given exclusive access to our Priority Helpdesk so requests can be seen and dealt with promptly.
All requests receive a personal reply within 3 working days.
Questions or requests for advice are usually answered within a day or so.
The length of time it take us to complete website work or changes depends entirely on the type or amount of work being requested.
Usually, we can make simple changes within 5-10 working days. If not sooner.
The length of time it takes us to complete your request depends entirely on what you are requesting.
Urgent requests for support where the problem is mission critical will be dealt with faster than, say, a question about adding a new feature to your website.
All requests will receive a personal response within 3 working days.
Here’s a link to our Service Levels.
Sorry if we’ve not made our information understandable to the non-tech types – we do try to avoid technical jargon wherever possible. Please go ahead and book a FREE consultation where we can talk it all through with you to help make it clearer. There’s no pressure or obligation to then sign up. We’ll just help you understand what your website needs – even if you’d prefer to continue taking care of it yourself.
There’s no problem! We can get your website migrated over to one of our super-whizzy servers free of charge.
An overview of updates made to your website along with results of vulnerability scans, uptime monitoring statistics, speed test results and, if available, visitor analytics.
Please get in touch if you’d like to see an example.
Having a Website Care Plan puts your website in the safest hands possible, however, protection against hacking can never be guaranteed. You’ve probably heard of even massive companies with big tech budgets falling victim. But a Website Care Plan means we’re here to put your website right if the worst should happen – your monthly payment covers you for this. Here’s a blog you might find useful: ‘Can I stop my website from ever getting hacked?’